SHIPPING POLICY

We ship with Canada post, DHL, Fedex, Canpar, UPS, purolator.
Freight moves with Day Ross, Manitoulin and some other carriers also.
If some of these companies don’t work well or don’t service your area please let us know.

Processing Time

All in-stock products will ship out within 24-72 hours of the order Monday-Friday 8am-530 pm. Many times you will see the product within a few days of the order being placed, however, we cannot guarantee this with every order. If your items are not in stock we will contact you immediately and inform you of the estimated wait times. USA orders are typically 1 week unless faster options are chosen.
We always will do our best to make sure you get your parts as soon as humanly possible.

SHIPPING DAMAGES

Should your order arrive with damages, please take images of the damaged product and packaging and contact us immediately and we will make arrangements to resolve the issue.
We will schedule a pickup and a replacement will be processed as soon as we see a scan with the courier that the item has been picked-up. We kindly request customers repackage all items and accessories back into the original box for a pickup by our courier.
To ensure you receive your replacement product in a timely fashion, we ask that customers provide image(s) of the damaged box or items.

ORDER LOST IN TRANSIT

If for some reason you do not receive your purchase and an order tracking number was provided, please notify us immediately. We will work with the courier to locate the package and get it to you as soon as possible. If the courier confirms the package is lost in transit, we will make the arrangements to ship a replacement.